How do I redeem my discount code?

If you have a discount code for On Air, you'll need to redeem it through our website. Here’s how:

1. Visit Our Website: Go to the On Air website using your preferred browser on a desktop or laptop computer.

2. Browse and Select a Film: Choose the concert film you’d like to watch and proceed to the purchase page.

3. Enter Your Discount Code: During the checkout process, you’ll see a field to enter your discount code. Make sure to apply it here to enjoy your special offer.

4. Complete Your Purchase: After applying the discount, continue with the payment process. Once your purchase is complete, your discount will be applied.

Can I redeem my discount code on the mobile or TV app?

Currently, discount codes can only be redeemed through the buy flow on our website. Unfortunately, they cannot be applied through the On Air mobile app or TV app at this time. To take advantage of your discount, please follow the steps mentioned above using our website.

What if I encounter an issue while redeeming my discount code?

If you experience any issues or have questions while redeeming your discount code, our customer support team is here to help! Please contact us via email at helpdesk@onair.events and we'll assist you promptly.

Can I use the discount code after purchasing?

Discount codes must be applied during the purchase process on the website and cannot be retroactively applied. Make sure to enter your code before completing your transaction to enjoy your discount.